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Working in Conserio

Messages

Sending and formatting, code blocks, mentions, emoji, threads, reactions, editing, quoting, forwarding, pinning, saving, drafts and sending later.

Applies to: macOS, Windows

This manual is available in English and Dutch.

Send

Type in the field at the bottom of the conversation, for example Message to #sales, and press Enter. Shift+Enter starts a new line. The paper plane button also sends.

Your message appears in the timeline at once. Without a connection it waits and goes out by itself when the connection is back. If sending fails, it says Not sent. with Try again and Delete.

Formatting

Below the message field is a formatting bar. Select text and choose a button, or use the shortcut. You can also type the characters yourself.

The message field with the formatting bar and an open code block

ButtonType itmacOSWindows
Bold**text**Cmd+BCtrl+B
Italic_text_Cmd+ICtrl+I
Strikethrough~~text~~Cmd+Shift+XCtrl+Shift+X
Link[text](https://...)Cmd+Shift+UCtrl+Shift+U
Bulleted list- at the start of the lineCmd+Shift+8Ctrl+Shift+8
Numbered list1. at the start of the lineCmd+Shift+7Ctrl+Shift+7
Quote> at the start of the lineCmd+Shift+9Ctrl+Shift+9
Code`code`Cmd+ECtrl+E
Code blockthree backticks on a line of their ownCmd+Shift+CCtrl+Shift+C

Links in a message open in your browser. A link to a message in Conserio opens in the app, see Link to a message.

Code blocks

Put code between two lines with three backticks. Put the language right after the first backticks for colouring, for example ```sql.

A code block with language label and the Copy button

  • Conserio colours, among others, Rust, TypeScript and JavaScript, Python, Go, Java, Kotlin, Swift, C, C++, C#, PHP, Ruby, SQL, shell, JSON, YAML, TOML and INI, HTML and XML, CSS, diff and Dockerfile.
  • Above the block are the language and Copy.
  • Long lines scroll sideways. A block of more than 15 lines collapses, with Show all and the number of lines.

While typing:

  • Inside an open code block, Enter starts a new line and keeps the indentation. To send, use Cmd+Enter (macOS) or Ctrl+Enter (Windows).
  • Tab indents, Shift+Tab outdents.
  • When you paste a few lines that look like code, Conserio says This looks like code. Choose Format as code block, or the cross to keep it as text.

Mentions

Type @ and the first letters of a name. You can mention anyone in your company, also people who have never opened Conserio. Choose someone from the list with the arrows and Enter or Tab, or click. Esc closes the list.

Suggestions after typing @

  • @here notifies everyone who is active in the conversation right now.
  • @channel notifies everyone in the channel.
  • The Dutch @hier and @kanaal work too, whatever you type: the app shows the word in its own language, and a colleague using the app in Dutch sees @hier and @kanaal.
  • A user group, such as @beheer, notifies every member of the group. Your administrator manages groups.
  • # with the first letters of a channel puts #channelname in your message; once sent it is a link to that channel. Only that exact word becomes a link: the same name elsewhere in your text stays plain text.

A message that mentions you, or a group you are in, has a blue stripe on the left and counts in the number next to the conversation.

Emoji

The smiley button in the message field opens the emoji picker, with search and the groups Frequently used, People, Nature, Food, Activity, Objects and Symbols.

Working with a message

Point at a message. A bar with buttons appears at the top right:

ButtonWhat it does
Add reactionAn emoji under the message.
Reply in threadOpens the thread on the right.
SaveKeeps the message, with or without a reminder.
EditOnly for your own messages.
DeleteFor your own messages. Channel managers and administrators can also delete other people’s messages.
More actionsCopy link, Quote, Forward, Pin, Mark unread and Copy text.

The More actions menu of a message

Reactions

Choose Add reaction and an emoji. Click a reaction that is already there to add the same one or remove yours. Point at a reaction to see who gave it.

Threads

Reply in thread opens the thread in the panel on the right, with its own field Reply. It has the same buttons as the channel’s message field: formatting, attaching a file, emoji and sending later. Under the message in the channel you see the number of replies, who replied and Last reply. New means there are replies you have not read yet. New replies in a thread you take part in also show up in All.

Edit and delete

  • Edit opens the message in a field. Enter saves, Esc cancels. Edit your last message quickly with the up arrow in an empty message field.
  • An edited message gets (edited). Your company can set a period within which you may edit.
  • Delete asks for confirmation first. The message is removed for everyone; This message was deleted. remains.

Quote

Quote puts the message as a quote in your message field. Type your answer below it and send.

Forward

Forward opens a window. Under To, choose a channel or person, optionally type Add a message, and choose Forward. The forwarded message names the sender and the conversation, with a View message link to the original.

The Forward window

Pin

Pin pins a message in the channel. It then shows Pinned, and the channel header gets a button with the number of pinned messages. That opens the list; click a message to go to it. Unpin removes it. This is not possible in an archived channel.

Mark unread

Mark unread sets the conversation back to unread from that message on. The New line moves with it. This also applies on your other devices.

Copy link puts a link to the message on your clipboard. When you paste that link in Conserio, a click opens the message in place in its conversation, also in another account you added. Outside Conserio, in a browser, the link does not open anything yet.

Save with a reminder

Choose Save on a message. Conserio asks whether you want a reminder:

  • Save without a reminder
  • Save, remind me at in an hour
  • Save, remind me tomorrow at 09:00
  • Save, remind me on Monday at 09:00

The Save menu with the reminders

Saved messages are under Saved in the sidebar. When a reminder is due, that message shows Reminder now and your computer shows a notification with the company name and reminder in the title. If Conserio was closed at that moment, the notification comes as soon as you open Conserio again. Do not disturb applies to reminders too. Remove a message with the cross (Remove from saved) or with the same button on the message. Saved messages are the same on all your devices.

Drafts

What you type and do not send stays in each conversation, also when you quit Conserio. The sidebar then shows a pencil next to the conversation. A draft in a thread is kept too, also after quitting, per thread; it gets no pencil in the sidebar.

Send later

Type your message and choose the clock next to the send button (Send later):

  • In an hour
  • Tomorrow 09:00
  • Monday 09:00
  • Other moment: choose a date and time, then Schedule

The Send later menu

Scheduled messages are under Scheduled at the top of the sidebar. There you choose Send now or Don’t send.

Conserio sends a scheduled message from this computer. If Conserio is not running at that moment, the message goes out as soon as you open Conserio again.

For a link, Conserio shows a preview with the site name, the title and a short description. If the page has an image, it is shown too. Click the image to see it large; there you also find Open in the browser. Conserio fetches the preview and the image itself, so the site does not see who looks at it.

Cards

Some messages carry a card:

  • Meet: a call, with Join while it runs. See Calls with Meet.
  • File: a file in Drive, with Open in Drive. See Files.
  • Appointment: an appointment from the calendar, with Join, Accept and Decline. See Calendar.