Company and privacy
For administrators
Roles in Conserio, what an administrator can do in the app and what the Workspace portal takes care of.
Applies to: macOS, Windows, iPhone, Android
This manual is available in English and Dutch.
Conserio is part of Binadit Workspace. Who in your company has access, and with which role, is arranged in the Workspace portal. The portal passes that on to Conserio. In the app itself you manage channels and messages.
The link between the portal and Conserio is being finished. Until then, Binadit sets these settings for you.
Roles
| Role | What the role may do |
|---|---|
| Owner | Everything, including appointing administrators and exporting everything. |
| Administrator | Manage users, channels, retention periods, guests and devices. |
| Member | Create channels (if the company allows it) and everything in their own channels. |
| Guest | Only the channels they were invited to. Does not see the other people of the company. |
| Channel manager | Per channel: name, members of a private channel, archiving. Whoever creates a channel is its channel manager. |
In the app
As an administrator or owner you can, in Conserio:
- Manage every channel as if you were its channel manager: rename, archive and bring back, and in a private channel add people and remove them. See Channels and conversations.
- Delete other people’s messages, for example something that does not belong there.
- Turn on Team Drive from the explanation at the paperclip, when your company has no Team Drive yet. That opens the portal. See Files.
Everyone is in the channel #algemeen (general). Nobody can leave or archive that channel, and nobody can be removed from it.
In the portal
| What | Notes |
|---|---|
| Users | Add with name, e-mail address and role. A new user is put in the default channels straight away, so their sidebar is filled at first sign-in. |
| Blocking | Blocking someone closes all their connections within a second. On request, Conserio also wipes the messages on their devices. |
| Removing from the company | The messages someone wrote in channels stay, under their name. On request their personal data is removed; their name then becomes Former user. |
| Creating channels | Whether members may create channels, or only administrators. |
| Default channels | The channels everyone is put in. #algemeen is always one of them. |
| Conserio on or off | Conserio is on or off per workspace. Off closes every connection of the company; the messages are kept. |
| Message retention | How long messages are kept: 6 months (included), or paid 12, 24 or 36 months. See below. |
| Editing | How long after sending someone may edit a message: always, never or a period. |
| Mail digest | Whether Conserio may send a mail with missed mentions. Everyone can switch it off for themselves. |
| Team Drive | Turning it on makes file sharing possible, see Files. |
| Retention of received files | How long files from outside the company stay in your Team Drive. Drive removes them afterwards. |
| Usage | Number of users, active users in the last 7 and 30 days, channels, messages and storage. |
| Export | Everything of the company, or everything of one person for a subject access request. The file can be downloaded for seven days. People whose direct messages are in a company export get a message about it by default. |
Every change from the portal is recorded in Conserio’s audit log.
Message retention
You choose the retention period per workspace in the binadit portal, under Conserio: 6 months is the default and included, 12, 24 or 36 months cost an amount per month. Conserio deletes everything older than the chosen period for good: on the server, from search and also on the computers and phones of everyone in the company. There is no warning beforehand; the choice has been made.
- Making it longer applies at once and deletes nothing.
- Making it shorter asks for confirmation in the portal first, because the messages that are then too old disappear within minutes. You can still make an export before that.
- A conversation whose oldest messages went this way starts with the quiet line Older messages were deleted under your company’s retention period.
- A channel can have its own, shorter period; the shortest applies.